Privacy Policy

At Prime Online Services, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name, email address, phone number, and billing/shipping address.
  • Payment details (used solely for transaction purposes).

1.2 Order Information

  • Details of the products or subscriptions purchased.

1.3 Communication Data

  • Emails, phone calls, and messages exchanged with us.

1.4 Technical Data

  • IP address, browser type, and browsing behavior (if interacting with our website or online platform).

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders.
  • To communicate with you regarding orders, inquiries, or promotions (only with your consent).
  • To improve our services and customer experience.
  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We respect your privacy and will not sell or share your personal information with third parties, except:

  • Service Providers: For payment processing, shipping, or technical support.
  • Legal Compliance: If required by law to disclose information to authorities.

4. Data Security

We implement robust security measures to protect your data, including:

  • Encrypted communication for online transactions.
  • Secure storage of sensitive information.
  • Restricted access to personal data for authorized personnel only.

Despite our best efforts, no system is completely secure. We encourage customers to safeguard their passwords and personal information.

5. Retention of Data

We retain your information only as long as necessary to:

  • Complete transactions and provide services.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

6. Your Rights

You have the right to:

  • Access and Update: Request access to or update your personal information.
  • Deletion: Request the deletion of your data, subject to legal requirements.
  • Opt-Out: Unsubscribe from promotional communications at any time.

To exercise these rights, please contact us at Primeonlineservices332@gmail.com or 03299540014.

7. Cookies and Tracking

If we operate a website, we may use cookies or similar technologies to enhance user experience and collect non-personal data, such as:

  • Website usage patterns.
  • Preferences for improved functionality.

You can manage or disable cookies in your browser settings.

8. Third-Party Links

Our website or communications may include links to third-party platforms. Prime Online Services is not responsible for the privacy practices of these external sites.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be communicated via email or posted on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Phone: 03299540014
  • Email: Primeonlineservices332@gmail.com
  • Address: Minhas Street, Muhallah Jewanpura, Sialkot, Pakistan

Thank you for trusting Prime Online Services. Your privacy and security are of utmost importance to us!