Terms and Conditions
Effective Date: 22/12/2024
Welcome to Prime Online Services! These Terms and Conditions govern your use of our services, including online subscriptions and gift items. By placing an order or using our services, you agree to comply with the terms outlined below.
1. General Terms
1.1. By using our services, you confirm that you are legally eligible to enter into this agreement.
1.2. All products and services are subject to availability. We reserve the right to modify or discontinue any product or service without prior notice.
1.3. Prices are subject to change without prior notice. The price at the time of order confirmation will apply.
2. Orders and Payments
2.1. Orders can be placed via phone, WhatsApp, or email.
2.2. Full payment is required to confirm your order.
2.3. Accepted payment methods include:
- Bank transfers
- EasyPaisa/JazzCash
- Cash on delivery (for select locations and gift items)
3. Online Subscriptions
3.1. Subscription details (activation codes or credentials) will be delivered electronically via email or WhatsApp.
3.2. It is the customer’s responsibility to provide accurate contact information.
3.3. Subscriptions are intended for personal use only and are non-transferable.
4. Gift Items
4.1. Physical gift items are delivered across Pakistan. Delivery charges and timelines will be shared during order confirmation.
4.2. Customized or personalized gifts may require additional processing time.
4.3. Customers must inspect the item upon delivery and report any issues within 48 hours.
5. Cancellations and Refunds
5.1. Orders for online subscriptions cannot be canceled once the subscription has been activated.
5.2. Refunds or exchanges for gift items are subject to our Refund Policy.
5.3. Personalized or customized items are non-refundable unless defective or damaged.
6. Shipping and Delivery
6.1. Shipping details, charges, and timelines are outlined in our Shipping Policy.
6.2. We are not responsible for delays caused by courier services or unforeseen circumstances.
6.3. Customers must provide accurate delivery information to avoid issues or delays.
7. Customer Responsibilities
7.1. Customers are responsible for ensuring the accuracy of their order details, including contact and delivery information.
7.2. Misuse or unauthorized sharing of subscription credentials is strictly prohibited and may result in termination of service.
8. Limitation of Liability
8.1. Prime Online Services is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
8.2. Our maximum liability is limited to the value of the product or service purchased.
9. Intellectual Property
9.1. All content, logos, and materials associated with Prime Online Services are protected by intellectual property laws.
9.2. Unauthorized reproduction, distribution, or use of our materials is strictly prohibited.
10. Privacy and Data Usage
10.1. Personal information collected during orders will be handled as per our Privacy Policy.
10.2. By using our services, you consent to the collection and use of your data for order processing and service delivery.
11. Governing Law
These Terms and Conditions are governed by the laws of Pakistan. Any disputes will be resolved under the jurisdiction of the courts in Sialkot, Pakistan.
12. Changes to Terms and Conditions
Prime Online Services reserves the right to update or modify these Terms and Conditions at any time. Updates will be communicated via email or posted on our official channels.
13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
- Phone: 03299540014
- Email: Primeonlineservices332@gmail.com
- Address: Minhas Street, Muhallah Jewanpura, Sialkot, Pakistan
Thank you for choosing Prime Online Services. We are committed to providing you with exceptional products and services!